Delivering a business strategy Case Study Example | Topics and Well Written Essays - 500 words - 1

Delivering a business strategy - Case Study Example Employment of staff in an organization plays a major role in the running of the activities. It also dictates the rate of success. TNT puts this fact into consideration by ensuring that they have the best staffs for their various working areas in order to ensure an insight on the service delivery to their customers. TNT’s strategy is quite comprehensive in both ensuring good services and the outstanding difference of offering services. The stakeholder’s model of thinking is the core principle guiding the business plan of TNT. The strategy map depicts an environment of vetting to identify the legitimacy of the different categories of services. In so doing, the plan has been able to outline customer satisfaction as the end of the organization. Consequently, this earns the organization trust from the customers. A business strategy should aim to ensure improved continuity of the business. Customer satisfaction is one important factor that ensures royalty and consequent boosting of business. TNT plan has gone to an extra extend to offer solutions that are beyond the expectations of the customer. It has devised techniques that enable its customers to keep track on their working. It has incorporated technology to achieve this objective. The employment of professionals by the organization also enables it to be a step ahead of the customers’ expectations that earns it market security. Operational success stems on good services and products of an organization. The success of services in the market is highly dependent on innovativeness. This value ensures that there are constant but temporary competitive advantages in the market. This aspect reflects TNTs planning due to the flexibility of their plan. The organization can change its plan when necessary in order to counteract any emerging problem, which in business can be its proper running. TNT income growth is from its services. An effective sale of